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Classic | Signature | Elite

Help center for bean-to-cup machines

Using the device

What should I do if my drink doesn’t dispense?

Pricing

If my community offers a monthly cup allowance, how do I access my free cups? 

If I run out of free cups, how much will I have to pay for a beverage?

Product & service

Why doesn’t my community’s machine have chai or matcha?

Where is SipWithMe available?

What types of drinks can a SipWithMe machine create? 

Do you offer milk alternatives?

Do you have any sugar-free options?

Can SipWithMe machines create iced coffee drinks?

How fresh is the coffee in your machines?

Who is your roaster partner in my area?

Are the ingredients in your beverages gluten-free?

Need more support?

  • (773) 717-7918
  • support@sipwithme.com

Frequently asked questions below!

Customer Support Hours

WEEKDAYS:

WEEKENDS

5 a.m. – 1 a.m. CST

7 a.m. – 1 a.m. CST

Contact SipWithMe Customer Support

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2026 WithMe, Inc. All rights reserved.    
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